Terms & Conditions


Welcome to the PATTRICIA A. GARDE website terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received

1. About Us

1.1 We are www.pattriciagarde.com, PATTRICIA A. GARDE, a company organised and existing under the laws of Thailand, having its registered office at 518 LADPRAOW R. 63 SECTION 16 WANGTHONGLANG, BANGKOK,THAILAND 10310

1.2 You can contact us by telephoning +66 62 642 6461 or by emailing support@pattriciagarde.com

1.3 If we have to contact you we will do so by telephone or in writing to you at the email address or postal address you provided to us in your order.

2. Purchase of products

2.1 Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

2.2 When you place an order on our website we shall email you an acknowledgement. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged.

2.3 If you wish to make a change to the order after processing, please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change

2.4 If we are unable to accept your order, we will inform you of this in writing and we will refund you any money charged for the product. This might be because the product is out of stock, because of unexpected limits on our resources, which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified. We reserve the right not to accept an order for any reason.

3. Product Information

3.1 We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

3.2 All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Please refer to the size guide for clarification.

3.3 Prices are subject to change without notice. Prices are inclusive of VAT (where applicable).

4. Delivery

4.1 We deliver to the countries listed on the country selector located in our order process.

4.2 The costs of delivery will be as displayed to you on our website.

4.3 We are not responsible for delays outside our control (including customs clearance processes).

4.4 Any additional duty or customs charges applicable in the destination country are payable by the recipient.

5. Product Issues

5.1 If you have any questions or complaints about the product, please contact us. You can email our customer service team at support@pattriciaagarde.com

5.2 Return are not accepted for items that have been worn, washed, damaged or altered in any way or items that we believes have been used.

5.3 Any briefs, thongs or underpants are not accepted for return.

5.4 We guarantee to refund any item purchased on PATTRICIAAGARDE.COM that you are not completely happy with when you return it to us in a saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment.

6. Price & Payments

6.1 The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order.

6.2 Prices for our products may change from time to time, but changes will not affect any order that we have already invoiced.

6.3 The price of a product does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order.

6.4 You must pay for the products before we dispatch them.

6.5 You confirm that the credit/debit card or payment method that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, we will not accept your order and we will not be responsible for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.

7. Use of The Website

7.1 If you register an account with us, you are responsible for keeping your password and username confidential and for all activities that are carried out using them. You agree to notify us immediately by email to support@pattriciaagarde.com if you become aware of or suspect any unauthorised use of your password or username.

7.2 You agree that in using the website you will not: (a) use this Website in any way that is or may be damaging to this Website; (b)use this Website in any way that impacts user access to this Website.

7.3 You may not frame our website nor may you create a link to any part of our website other than the home page unless we give you written permission (which we may withdraw at any time).

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